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Contents
- 1 Navigating Keyfax
- 2 Script Levels
- 3 Script Editing
- 4 Entities and Test
- 5 Reports
- 6 Databoxes
- 7 Databox Expressions
- 8 Examples
- 8.1 Databox Examples
- 8.2 Databox - Additional Functions
- 8.3 Databox - Date Expressions
- 8.4 Databox - General Expressions
- 8.5 Databox - Logical Expressions
- 8.6 Databox - Number Format Specifiers
- 8.7 Databox - Numeric Expressions
- 8.8 Databox - Operators and Literals
- 8.9 Markers
- 8.10 Messages
- 8.11 Priorities
- 8.12 Questions
- 8.13 Services
- 8.14 Tasks
- 9 Users
- 10 Advanced
- 11 Host Specific Operation
- 12 Hints, Tips & Best Practices
- 13 Keyfax Support
- 14 Product Release Notes
Script Levels
Script Editing
Entities and Test
Reports
Databoxes
- The Concept of Databoxes
- Creating a Databox
- Using a Databox - Write
- Using a Databox - Read
- Using a Databox - Conditional Assessment
- Using a Databox - Messages & Tasks
- Formatting Data
- Expressions
- System Values
Databox Expressions
- Date Expressions
- Numeric Expressions
- Number Format Specifiers
- Text Expressions
- Additional Functions
- Operators and Literals
- Address Expressions
- Logical Expressions
Examples
Databox Examples
- Add Another Workaround - Check For Previous Jobs with Higher Priorities
- Adding Links to Messages
- Calculate Time Spent in Script
- Check if within Working hours
- Launch Scriptset Based on Business Group
- Times of the Day
- Asking How Did It Happen Only Once
- Repair Description Enrichment
- Linking Scripts to Tenant Handbook
- Multiline Address
- Target and Priority Days in a Message
Databox - Additional Functions
Databox - Date Expressions
Databox - General Expressions
Databox - Logical Expressions
Databox - Number Format Specifiers
Databox - Numeric Expressions
Databox - Operators and Literals
- Divide
- Equal
- Greater Than
- Greater Than or Equal To
- Less Than
- Less Than or Equal To
- Logical AND
- Logical OR
- Multiply
- Not Equal
- Percent
- Plus
- Text Concatenation
Markers
Messages
Priorities
Questions
Services
Tasks
Users
Advanced
Host Specific Operation
MIS-AMS ActiveH
- Databoxes and UDE Mapping
- Emails
- Mail Merge Letters
- Repairs Inspection Task
- Repairs Interface
- Actions
- Populating CallType
- Populating JobType
Hints, Tips & Best Practices
- Extracting XML from SeSessionValues
- Script Performance
- SQL, XML and Xpath
- Conditional Databoxes
- Text Editor
Keyfax Support
SQL Server
FAQ