Difference between revisions of "User Maintenance"

Revision as of 15:07, 25 April 2018

This will allow you to manage the users of Keyfax Inter•View, the business groups within Keyfax Inter•View and will show you who is logged on.

Users

Anyone wishing to use Keyfax Inter•View, either as an Administrator or an Advisor wishing to launch Keyfax Inter•View must be registered within the system.

Adding a User

After clicking 'Add User' the following form will appear to be filled in.

• User ID - This is a code which must match the advisor's login code for the Host system (i.e. the system used to launch Keyfax Inter•View.

• Password - Although this is a mandatory field, the password is only ever used by Administrators wishing to use Administrator Tools. Although probably more convenient, it does not need to match any password on a host system.

• Email - A valid email address must be entered.

The Security tab contains authorisation settings for users accessing Keyfax Inter•View as well as other Keyfax products:

Keyfax Contact•View

• User Role - This will authorise the user at the chosen level.

• Bus Group - defines the Business Group that this user is a member of. Business groups determine which Script Set to display when Keyfax Inter•View is launched. Note that this setting is only relevant for Contact•View installations.

Keyfax Repairs/General Enquiries

• User Role - Both 'Admin Security' and 'Admin Scripts' roles can login to Keyfax Inter•View Administrator Tools