Difference between revisions of "Systems Scripts"

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System Scripts are Scripts designed to be run at selected times or to provide Scripts that can be used by other Script types – by Master Scripts or Script Sets.
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Select System Scripts from the Main Menu.
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[[File:systemsscripts41.png]]
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The Navigation Pane shows two Categories of Scripts – Reserved and Custom.
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*'''Reserved''' - Scripts designed to provide preset functions and have the following options:
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**'''Cancel''' - a Script that runs when Keyfax is cancelled
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**'''Priority''' Justifications – a Script that runs when a priority is over-ridden by an Operator in the Results (final) screen
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**'''Results''' – a Script that runs just before the Results (the final) screen – after other Scripts have completed
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**'''Special''' Instructions - a Script that identifies any special instruction and is triggered by Operators from the Special Instructions button on the Results (final) screen
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**'''Startup''' - a Script that runs when Keyfax is started to handle an enquiry or service request
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*'''Custom''' – Scripts that are created as required and which other Scripts can link to. For example, Scripts to check ‘How did it happen?’ – a standard question often used against many service requests; a Script to check on ‘Tenant responsibility’ for a service request
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To create a new custom Script, click on '''<New Custom Script>''' at the foot  of the Custom Scripts list. Give the script a Name that will make it easy to identify. To edit a Script, click on '''Edit''' on the Menu Bar. Click '''Save''' to finish.

Revision as of 12:38, 23 November 2017

System Scripts are Scripts designed to be run at selected times or to provide Scripts that can be used by other Script types – by Master Scripts or Script Sets.

Select System Scripts from the Main Menu.

Systemsscripts41.png

The Navigation Pane shows two Categories of Scripts – Reserved and Custom.

  • Reserved - Scripts designed to provide preset functions and have the following options:
    • Cancel - a Script that runs when Keyfax is cancelled
    • Priority Justifications – a Script that runs when a priority is over-ridden by an Operator in the Results (final) screen
    • Results – a Script that runs just before the Results (the final) screen – after other Scripts have completed
    • Special Instructions - a Script that identifies any special instruction and is triggered by Operators from the Special Instructions button on the Results (final) screen
    • Startup - a Script that runs when Keyfax is started to handle an enquiry or service request
  • Custom – Scripts that are created as required and which other Scripts can link to. For example, Scripts to check ‘How did it happen?’ – a standard question often used against many service requests; a Script to check on ‘Tenant responsibility’ for a service request

To create a new custom Script, click on <New Custom Script> at the foot of the Custom Scripts list. Give the script a Name that will make it easy to identify. To edit a Script, click on Edit on the Menu Bar. Click Save to finish.