Systems Scripts

System Scripts are Scripts designed to be run at selected times or to provide Scripts that can be used by other Script types – by Master Scripts or Script Sets.

Select System Scripts from the Main Menu.

The Navigation Pane shows two Categories of Scripts – Reserved and Custom.

• Reserved - Scripts designed to provide preset functions and have the following options:
  • Cancel - a Script that runs when Keyfax is cancelled
  • Priority Justifications – a Script that runs when a priority is over-ridden by an Operator in the Results (final) screen
  • Results – a Script that runs just before the Results (the final) screen – after other Scripts have completed
  • Special Instructions - a Script that identifies any special instruction and is triggered by Operators from the Special Instructions button on the Results (final) screen
  • Startup - a Script that runs when Keyfax is started to handle an enquiry or service request

• Custom – Scripts that are created as required and which other Scripts can link to. For example, Scripts to check ‘How did it happen?’ – a standard question often used against many service requests; a Script to check on ‘Tenant responsibility’ for a service request

To create a new custom Script, click on <New Custom Script> at the foot of the Custom Scripts list. Give the script a Name that will make it easy to identify. To edit a Script, click on Edit on the Menu Bar. Click Save to finish.