Northgate

Introduction

This document is designed to give an overview of the interface between Inter•Viewand Northgate (formerly Sx3) applications, what each component does and how to make configuration modifications to specific customer requirements.

History of Northgate / Omfax relationship

Omfax Systems Ltd established a business relationship with Northgate in mid 2005. Northgate aquired Sx3 in 2005 with their Sx3 Housing Management software. Although Northgate have a repairs module which uses 'Repair Finder' (a graphical SOR selection tool) within the Sx3 Housing application, Birmingham City Council approached Omfax Systems and Northgate to allow the Keyfax Repairs Diagnostic scripting system to feed data into the Sx3 Housing repairs module, in place of 'Repair Finder'.

In late 2005 Keyfax was adapted to exchange data with web services in response to Northgates request.

Overview of Northgate interface

Northgate applications (Sx3 Housing) use a specific integration module (Northgate Integrator) to integrate 3rd party applications and Plug-ins. This uses an requests and responses through XML via web services using SOAP over HTTP.

Inter•View incorporates a web service, which can receive XML requests via it's own web services using SOAP over HTTP. This will invoke a Inter•View session, provided the request is validated correctly.

XML/Field Mappings

Northgate use their Sx3 Integrator to 'Map' the Inter•View export XML data elements to their Sx3 Housing application Works Order form fields with XML templates. The exact mapping requirement is defined by the Northgate customer. Word documents(available on request) define exactly which export XML elements go where.