Difference between revisions of "Omfax Systems - Contact View"
From Keyfax Wiki
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Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include: | Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include: | ||
| − | + | *Customer / Tenant / Property / Caller database | |
| − | + | *Contact / Call logging and contact history | |
| − | + | *Task definition and processing Letters, emails, notes | |
| − | + | *Seamless integration with Keyfax product suite Repairs, Enquiries, Dataview | |
| − | + | *Stand alone or host interface | |
| − | + | *Adaptable - e.g. out of hours system | |
==Modes of Operation== | ==Modes of Operation== | ||
Revision as of 10:10, 2 November 2018
Keyfax Contact View is no longer available. This section is for legacy customers only.
Contents
What is Contact•View?
Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include:
- Customer / Tenant / Property / Caller database
- Contact / Call logging and contact history
- Task definition and processing Letters, emails, notes
- Seamless integration with Keyfax product suite Repairs, Enquiries, Dataview
- Stand alone or host interface
- Adaptable - e.g. out of hours system
