Difference between revisions of "Omfax Systems - Contact View"
From Keyfax Wiki
(→What is Contact•View?) |
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Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include: | Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include: | ||
| − | + | 'Customer / Tenant / Property / Caller database | |
| − | + | 'Contact / Call logging and contact history | |
| − | + | 'Task definition and processing Letters, emails, notes | |
| − | + | 'Seamless integration with Keyfax product suite Repairs, Enquiries, Dataview | |
| − | + | 'Stand alone or host interface | |
| − | + | 'Adaptable - e.g. out of hours system | |
==Modes of Operation== | ==Modes of Operation== | ||
Revision as of 10:09, 2 November 2018
Keyfax Contact View is no longer available. This section is for legacy customers only.
Contents
What is Contact•View?
Contact•View is a Call Centre host system which contains many elements of larger CRM products and is tightly integrated with Inter•View scripts. Other features include:
'Customer / Tenant / Property / Caller database 'Contact / Call logging and contact history 'Task definition and processing Letters, emails, notes 'Seamless integration with Keyfax product suite Repairs, Enquiries, Dataview 'Stand alone or host interface 'Adaptable - e.g. out of hours system
