Difference between revisions of "Editing the Scripts"

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*'''Action''' – displays the selected Action
 
*'''Action''' – displays the selected Action
 
*'''Next Step''' - indicates the next step to be taken from a drop down menu:
 
*'''Next Step''' - indicates the next step to be taken from a drop down menu:
**Next Step (this is not displayed)
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**'''Next Step''' (this is not displayed)
 
**'''End''' – Script finishes (will then return to any calling Script)
 
**'''End''' – Script finishes (will then return to any calling Script)
 
**'''Cancel''' – Script process cancelled
 
**'''Cancel''' – Script process cancelled
 
**'''Submit''' - this defines where a Script will terminate and navigate to the reults screen
 
**'''Submit''' - this defines where a Script will terminate and navigate to the reults screen
 
**'''Section''' – go to designated section of Script (these will be specifically named)
 
**'''Section''' – go to designated section of Script (these will be specifically named)
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===Script Editing===
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Selecting '''Edit''' on the menu bar will change the icon to a lock. This indicates that editing is in operation and editing of other tabs is locked. The navigation pane now contains all the script items available for editing.
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[[File:scriptitemediting41.png]]

Revision as of 11:37, 11 December 2017

Script Editing

Open the required Scripts (System, Master or Script Sets). The following menu bar will be displayed:

Scripteditingmenubar41.png

To view the topic properties click Properties on the menu bar. To return to the script select Script on the menu bar. The scripting grid will now be displayed in the editing pane.

Scriptinggrid41.png

Scripting Grid

  • Script Step – the questions and options displayed in a hierarchical tree structure
  • Rec – if checked, the selected response is recorded and added to the enquiry description
  • Act – indicates the type of action:
    • DBW – denotes a Databox Write DBR – denotes a Databox Read
    • LNK – denotes a Link to another Script
    • MSG – denotes a Message
    • PRI - denotes a Priority
    • SVC – denotes a Service Code
    • TSK – denotes a Task
  • Action – displays the selected Action
  • Next Step - indicates the next step to be taken from a drop down menu:
    • Next Step (this is not displayed)
    • End – Script finishes (will then return to any calling Script)
    • Cancel – Script process cancelled
    • Submit - this defines where a Script will terminate and navigate to the reults screen
    • Section – go to designated section of Script (these will be specifically named)

Script Editing

Selecting Edit on the menu bar will change the icon to a lock. This indicates that editing is in operation and editing of other tabs is locked. The navigation pane now contains all the script items available for editing.

Scriptitemediting41.png